Privacy Policy

At Auto Plus, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our mobile application.

1. Who we are

Auto Plus is a mobile application designed for use by drivers within an organization. Its primary purpose is to help automate and streamline car maintenance and service requests, including car tracking, reserving car repair services, and emergency support such as crane services.

2. Information we collect

When you use Auto Plus, we may collect the following types of information:

• User ID (as assigned by your organization)
• Location data (location when using certain features)
• Phone number (if provided or needed for service-related communication)
• Vehicle information (assigned vehicle ID, status, etc.)
• App usage data (crash logs, feature usage, etc.)

3. How we use your information

We use your information to:

• Facilitate car maintenance and service workflows
• Locate your vehicle when requesting support (e.g., crane service)
• Notify service providers or internal staff of your location and contact info during emergencies
• Improve app functionality and user experience
• Maintain internal records and ensure accountability

4. Information sharing

We do not sell or rent your personal data. However, we may share certain information under these limited circumstances:

• Service requests: your location, user ID, and phone number may be shared with authorized service personnel (e.g., crane or roadside assistance teams).
• Internal operations: your organization may access your usage data and vehicle information for operational purposes.
• Legal requirements: we may disclose your data if required to do so by law or in response to valid legal requests.

5. Data security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your rights and choices

Since Auto Plus is intended for internal organizational use, certain data processing decisions may be governed by your employer. However, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where applicable

Please contact your organization's system administrator for such requests.

7. Third-party services

Auto Plus may integrate with third-party services (e.g., maps, communication tools) strictly for functional purposes. These services may collect data in accordance with their own privacy policies.

8. Children's privacy

Auto Plus is not intended for use by individuals under the age of 16.

9. Changes to this policy

We may update this policy from time to time. If we make significant changes, we will notify users through the app or your organization.

10. Contact

For questions about this policy or how your data is handled, please contact your organization's IT department or the Auto Plus support team: support@myauto.plus, phone 0770 140 3247 / 0750 140 3247.